Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:
- We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If your payment was successful but the corresponding plan is not visible in your account right away, please wait for approximately 5 minutes, then log out and log back in.
- If you continue to experience issues after following the above steps, please take a screenshot of your payment confirmation and reach out to us for additional help.